Insights
6 minute read | | Posted byCelita Summa
800, 888, 877, 866 area code — the list seems endless! You may have heard of some or all of these prefixes before — that’s because they’re all toll-free area codes.
While many small businesses opt for local numbers that give clients some idea as to their geographic location, that’s not always the best business move.
Local numbers can come off as less polished and can also pose logistical challenges for international business communications.
Sometimes, clients may even assume you’re a scammer if they receive a call from an out-of-area number. Instead, you may want a toll-free business number with an 866 area code.
We’ll explain what an 866 toll-free number is, the benefits of having one, how it functions in the US and Canada, and how to get one for your business.
Contents hide
What is an 866 area code number?
Where is the 866 area code?
Benefits of having an 866 toll-free phone number
How to get an 866 area code number
How 866 toll-free numbers work in the US and Canada
How are 866 area code numbers different from other toll-free numbers?
Use OpenPhone to make the most of an 866 area code
FAQ
What is an 866 area code number?
An 866 number is a toll-free telephone number assigned by the Federal Communications Commission (FCC) that starts with the three-digit code ‘866’. These numbers are toll-free for the caller because the cost of the call is charged to the recipient, not the caller. They are commonly used by businesses to provide customer service or take orders.
Get started with one of these 866 numbers
or choose from thousands more numbers with 800, 888, 877, 855, 844 and 833 toll-free area codes
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Where is the 866 area code?
The 866 area code is a toll-free number that is not associated with any specific geographic location. Instead, it is used across North America within the North American Numbering Plan (NANP), which includes the United States, Canada, Bermuda, and several Caribbean islands. These numbers are often used by businesses to provide a free way for customers to contact them.
Benefits of having an 866 toll-free phone number
What can your business stand to gain from using a toll-free phone number like the 866 area code? The number of benefits may surprise you:
1. Look more professional
Businesses with an 866 toll-free number tend to make an excellent impression on clients looking to avoid scams. Businesses with toll-free numbers appear larger and more established to customers, which can help your company land more clients or simply boost your brand credibility.
2. Appeal to customers worldwide
Toll-free numbers aren’t tied to a specific geographic area, meaning your business isn’t anchored in one place either. An 866 area code demonstrates your company’s desire and ability to serve North America and beyond, expanding your potential customer base.
The credibility of an 866 number also means you’re likely to receive calls from much farther away than you might otherwise.
What’s more, your calls won’t be mistaken for spam by customers living halfway across the country.
3. It’s easy to use
A toll-free telephone number works just like a local number, making it intuitive and easy to use. Plus, with a service like OpenPhone, you can send and receive calls, text messages, images, videos, GIFs, and more. Once you have an active paid account (no longer on a free seven-day trial), you can complete toll-free number registration to text.
4. Customers won’t be charged
Are your customers sick of paying long-distance calling fees? With a toll-free number, anyone located within the 20 countries and territories on the North American Numbering Plan (NANP) can call you for free, even if they’re placing an international call. That includes the Caribbean, Jamaica, and more!
With OpenPhone as your VoIP business phone provider, you’ll get unlimited outbound free calling to anyone in the US and Canada.
5. Personalize your number
If you’re not already sold on the above features, consider using your new toll-free business phone number as a marketing tool.
Vanity numbers allow you to customize your phone number so that it spells a word or acronym. Within the 866 area code, Zipcar fields customer calls at 1-866-4ZIPCAR, while SBC Communications does the same at 1-866-SBC-DIAL. Vanity numbers have shown themselves time and time again to be more memorable for customers than randomly generated phone numbers.
How to get an 866 area code number
Once you decide to take the leap and transition your business phone to a toll-free number, it’s time to get that number set up.
Signing up for an 866 or other toll-free area code is fast and simple with OpenPhone. Because VoIP phone systems operate using an internet connection, you won’t have to worry about configuring physical setups or buying new hardware.
It’s extraordinarily easy toclaim a toll-free area code for your businessonline with OpenPhone using the following steps:
- Sign up for a free trialwith OpenPhone using your Google account or another email address.
- During the sign-up process, select “toll-free numbers” or by entering a specific toll-free area code that interests you, like an 866,888, or844 area codenumber.
- Now all you have to do is enter your credit card information and start calling! You won’t be charged until the trial ends, and you can cancel at any time.
We’ll send you a reminder email when your trial is about to end. You’ll now have access to your new number across our web and mobile applications.
Transitioning to an 866 phone number can be completed in these four simple steps, with no headaches involved. Best of all, you can sign up for as many local and toll-free phone numbers as you need with OpenPhone.
If your business already has a pre-existing phone number you’d like to keep, freephone number portingis also an option offered by OpenPhone.
Once the switch is complete, you’re free to start exploring all the features your VoIP toll-free business phone system has to offer.
How 866 toll-free numbers work in the US and Canada
Because the US and Canada are members of the North American Numbering Plan, customers in these areas can place toll-free calls to an 866 phone number. This gives your customers (and potential customers) both convenience and affordability.
But your customers aren’t the only ones who benefit from your 866 toll-free number. With OpenPhone, you can make unlimited outbound calls to anyone in the US and Canada, saving you money.
Plus, your 866 toll-free number can also be used to send and receive text messages (both SMS and MMS), GIFs, emojis, and more. ✅ Conducting business from your cell phone has never been easier!
Get your US or Canadian toll-free number with OpenPhone:
- US toll-free numbers
- Canada toll-free numbers
How are 866 area code numbers different from other toll-free numbers?
The short answer here is simple: There is no functional difference between 866 area code numbers and other toll-free area codes, like the 800 area code or the 855 area code (except your customers will need to call the right area code for your toll-free number).
In fact, the reason for so many different toll-free area codes may surprise you. Up until 1996, there was only one toll-free area code: 800.
That all changed when the FCC, the governing body in charge of assigning toll-free numbers, ran out of 800 numbers. They created an 888 area code to handle overflow requests and kept adding new area codes as demand for toll-free numbers increased. By doing so, the FCC ensured its ability to provide unique numbers to all businesses that request them. Your business could be next!
Use OpenPhone to make the most of an 866 area code
![866 Area Code: What It Is and How to Get a Toll-Free Number (3) 866 Area Code: What It Is and How to Get a Toll-Free Number (3)](https://i0.wp.com/www.openphone.com/blog/wp-content/uploads/2021/10/OpenPhone-mobile-and-desktop-apps.webp)
A toll-free business phone number is an excellent way to market to new clients and improve relations with existing customers. The non-geographic nature of toll-free numbers offers a safe, affordable calling alternative for small businesses and their clients.
Best of all, there’s no need to feel stressed at the thought of setting up a toll-free number for your business — it’s easy and quick to do from your cell phone!
With OpenPhone, the process of registering for a toll-free number is quick and painless and can be completed in a matter of minutes, no matter where you are. Our VoIP approach to business phone systems also means you’ll never have to worry about bulky desk phones and complex equipment setup. Sign up for your free trial today to begin building your business’s reputation while expanding client relations.
FAQ
Where is the 866 area code?
866 is a North American toll-free area code for calls within the US, Canada, and other regions that are part of the North American Numbering Plan. The 866 area code isn’t tied to any specific city or region, letting you appeal to a broader base of customers.
What is the difference between 855 numbers and 866 numbers?
There is no functional difference between an 866 number and an 855 number. For VoIP providers like OpenPhone, toll-free calling lets your customers call you without paying long-distance charges. You can also place unlimited outbound calls to any number in the US and Canada for free.
Are 866 numbers local or long-distance?
While a toll-free number doesn’t have a state or location associated with it, any calls from someone in a country or region part of the North American numbering plan are considered local. This lets your customers call you without paying any long-distance fees. For businesses, that removes a potential barrier to your customers reaching out or calling you back.
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Words by Celita Summa
By day, Celita is a Florida-based freelance writer specializing in technology, marketing, sustainability, and a plethora of other topics. Nothing makes her happier than reading and writing well-researched content. By night, Celita can be found developing her talents, which include her black belt in karate, her fluent Italian, and her knack for vegan cooking.